Quick Start Guides For lunaproxy Products

FAQ

Product problem

API usage tutorial

Will I have a dedicated IP list?

What are the main benefits of moving proxies?

What is a mobile proxy?

How to use User & Pass Auth？

Is there a way to trace the target site back to us?

Why does my server / VPS display the wrong location?

Are there any traffic restrictions?

How many threads / connections can your proxy use at the same time?

How often do you update your proxy?

How big is Luna's proxy IP pool?

Account status is abnormal and you cannot log in?

Why can't I connect to my proxy?

Does my account have limits on how many ports I can use?

How many IP protocols are supported?

What is the difference between the two ways of API extraction?

What is the difference between a static planning proxy and any other planning proxy?

What does an unlimited package mean?

How long is the use period of the residential purchase proxy?

How to use sub-accounts？

How to detect the local IP address？

Does LunaProxy's residential proxy support authentication by username and password?

How to allowlist IPs in Luna Proxy dashboard?

Which ports do I need to use?

How does proxy authentication work?

Do you have an API?

About the IP location database, and how to view proxy IP information?

What types of IPs does LunaProxy offer?

What is a Proxy Server and How Does it Work?

Residential Certification Methods

Buy problem

What is the purpose of the residential proxy?

What's the difference between ISP proxies and Datacenter proxies?

How do ISP proxies work?

Are ISP proxies good?

What is an ISP proxy？

Do you have any blocked website?

Will the traffic record my balance immediately after paying on your website?

Why did my service stop?

What is the most common use case for an proxy?

Do you provide a trial or payment refund?

I paid for the wrong account!what should I do?

How long does it take to receive the proxy balance or activate my account?

How do I get the invoice after the purchase?

After the virtual currency payment is completed, what should I do if the GB does not arrive in the account?

Can I buy Lunaproxy without contacting you directly?

What payment methods do you accept?

Use Static ISP Proxy

How to view my account and password？

Bitbrowser（isp)

ADS

How to use static ISP proxy?

home> FAQ > Product problem > Why can't I connect to my proxy?

Why can't I connect to my proxy?

Please provide a case or a screenshot of the failure to connect, and contact our official email

[email protected]

We will arrange technical inspection for you.

I paid for the wrong account!what should I do?

Account status is abnormal and you cannot log in?

Do you have any blocked website?

How to view my account and password？

Previous Account status is abnormal and you cannot log in?

Next Does my account have limits on how many ports I can use?