Enterprise Exclusive

Free Trial

Việt Nam

Đặt ngôn ngữ và tiền tệ
Chọn ngôn ngữ và đơn vị tiền tệ ưa thích của bạn. Bạn có thể cập nhật cài đặt bất cứ lúc nào.
Ngôn ngữ
Tiền tệ



Xác thực bí mật tài khoản

Danh sách IP được phép

< Back to Blog
Reasons and solutions for proxy service failure: in-depth analysis of the root causes of proxy failure
by louise

In actual use, the problem of proxy service failure occurs from time to time, which not only affects the user's network experience, but may also pose a threat to information security. Therefore, in-depth analysis of the reasons for proxy service failure and finding corresponding solutions are of great significance to improving the stability and security of proxy services.

1. Common reasons for proxy service failure

Network configuration error

The normal operation of the proxy service depends on correct network configuration. However, due to improper user operation or the complexity of the network environment, network configuration errors have become a common cause of proxy service failure.

For example, if the IP address or port number of the proxy server is set incorrectly, or the proxy settings are incompatible with the client's operating system, etc., the proxy service may not work properly.

Proxy server failure

As the core component of the proxy service, the stability and performance of the proxy server directly affect the availability of the proxy service. If the proxy server has problems such as hardware failure, software errors or excessive load, it may cause the proxy service to fail. 

In addition, improper maintenance or untimely updates of the proxy server may also cause service interruptions.

Firewall or security policy restrictions

Network security is one of the important considerations for proxy services. However, overly strict firewall rules or security policies sometimes cause unnecessary restrictions on proxy services.

For example, the firewall may misjudge the IP address or port number of the proxy server as malicious access, thereby blocking the connection to the proxy service. In addition, some security policies may restrict specific types of proxy services, causing service failure.

proxy protocol is incompatible

Different proxy services may use different protocols to communicate. If the protocol between the client and the proxy server is incompatible, or the proxy server does not support the protocol used by the client, the proxy service will not work properly. In addition, updates and upgrades to proxy protocols may also cause compatibility issues.

2. Solutions to proxy service failure

Check and optimize network configuration

For proxy service failure caused by network configuration errors, users should first check whether the proxy server's IP address, port number and other configuration information are correct. Also, make sure the proxy settings are compatible with the client's operating system and browser. 

In addition, optimizing the network environment and reducing network delays and packet loss rates will also help improve the stability of the proxy service.

Strengthen the maintenance and management of proxy servers

In order to avoid service failure caused by proxy server failure, users should regularly perform hardware checks, software updates and performance optimization on the proxy server.

At the same time, a complete maintenance and management mechanism is established to ensure that the proxy server can be repaired in time when a failure occurs. In addition, reasonably plan the load capacity of the proxy server to avoid service interruption due to overload.

Properly configure firewall and security policies

On the premise of ensuring network security, users should reasonably configure firewalls and security policies to avoid unnecessary restrictions on proxy services. Specifically, the firewall rules can be adjusted according to actual needs to allow the IP address and port number of the proxy server to pass through the firewall. 

At the same time, the security policy is flexibly adjusted to ensure that the proxy service can operate normally while complying with security regulations.

Ensure proxy protocol compatibility

To solve the problem of service failure caused by incompatible proxy protocols, users should ensure that the client and proxy server use the same proxy protocol. 

When upgrading or updating the proxy service, be sure to check whether the new version supports the currently used protocols. If necessary, clients or proxy servers can be upgraded or replaced to ensure protocol compatibility.

3. Summary and Outlook

There are various reasons for proxy service failure, involving network configuration, proxy server performance, firewall and security policies, proxy protocol compatibility and other aspects. In order to solve these problems, users need to take comprehensive measures from multiple perspectives.

First, optimize the network configuration and proxy server performance to improve the stability and availability of the proxy service.

Second, reasonably configure the firewall and security policy to ensure that the proxy service operates normally while complying with security regulations; finally, pay attention to the compatibility issues of the proxy protocol , to ensure that the client and proxy server can communicate smoothly.

To sum up, the root causes of proxy service failure involve many aspects and require us to analyze and solve them from multiple angles. 

By optimizing network configuration, strengthening proxy server maintenance, properly configuring firewalls and security policies, and ensuring proxy protocol compatibility, we can effectively improve the stability and security of proxy services and provide users with a better network experience.

Contact us with email

[email protected]

Customer Service
Hi there!
We're here to answer your questiona about LunaProxy.

How to use proxy?


Which countries have static proxies?


How to use proxies in third-party tools?


How long does it take to receive the proxy balance or get my new account activated after the payment?


Do you offer payment refunds?

Help Center

Vui lòng liên hệ bộ phận chăm sóc khách hàng qua email

[email protected]

Chúng tôi sẽ trả lời bạn qua email trong vòng 24h