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A Complete Guide to Troubleshooting Proxy IP Connection Issues
by Coco

1. Confirm basic settings

First, make sure your proxy IP settings are correct. Check settings such as IP address, port, authentication information, etc. to ensure that they are consistent with the configuration of the proxy service provider.

2. Check network connection

Troubleshoot your network connection. Try to use a connection method other than proxy IP, such as direct connection or other network to determine whether the problem is caused by your network environment.

3. Test the availability of proxy IP

Verify the availability and response time of the proxy IP using command-line tools such as curl or telnet or a dedicated proxy testing tool. Check whether you can successfully connect to the proxy IP address and port.

4. Adjust proxy settings

Depending on the test results, you may need to adjust the proxy settings. Try changing to a different proxy IP address or port, or changing the authentication method (such as using a username and password or key).

5. Check firewall and security settings

Make sure your firewall or security software is not blocking access to the proxy IP. Try temporarily disabling the firewall or adding the proxy IP to the whitelist, and then test the connection again.

6. Analyze the performance of the proxy IP

Evaluate the performance and stability of the proxy IP. Check the latency, bandwidth, and reliability to make sure the proxy IP meets your needs, especially when you need a high-speed connection or large traffic.

7. Contact the proxy service provider

If the above steps do not solve the problem, you may need to contact your proxy service provider for support. Provide detailed troubleshooting steps and test results so that they can help you solve the problem faster.

8. Consider using alternative solutions

During the troubleshooting period, consider using an alternative proxy IP or other similar services to ensure that your work or activities are not affected.


Troubleshooting proxy IP connection problems requires systematic analysis and testing of each possible factor. By following the steps mentioned in this guide, you should be able to effectively solve most common proxy IP connection problems and ensure that your network experience is smooth and secure.

By following the steps above, you can better understand and resolve proxy IP connection issues, thus ensuring that you can carry out various activities smoothly when using proxy IP.

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